Working Hours
  • Mon 9:00AM - 5:00PM
    Tue 9:00AM - 5:00PM
  • Wed 9:00AM - 5:00PM
    Thu 9:00AM - 5:00PM
  • Fri 9:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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801-444-3787 | 1681 W Gordon Ave Layton, UT 84041

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 801-444-3787 or make an appointment online!


What Our Customers Are Saying

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I would like to give a Huge huge thanks to the mechanics and receptionist at Extreme Auto.they are amazing they fixed my car that was sitting in my garage for a year cuz I couldnt get it to pass emissions.took it to many shops charged me an arm and leg and still my engine light was on. Repaired sensors cuz thats what i was told and still wouldnt pass.so I was going threw my phone looking for another shop and saw Extrem Auto and there reviews and took my car to them told them my catelatic converter was the problem they fixed it.My car has PASSED EMISSIONS and its Running .I would recommend EXTREME AUTO. To anybody who needs repairs on your car.there very honest and reasonable on there prices.THANKYOU THANKYOU

, 09/29/2021

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...I want to give a huge kudos to Lael at Extreme Auto for his honesty and professionalism. Lael has my business for any future problems and I highly recommend Extreme Auto for anyone that needs an honest, hardworking, reasonable & fair expert mechanic for their vehicles. Integrity is hard to find these days. Thanks Lael.

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I am a car enthusiast and mechanic and usually take care of my own cars. However, after I completed an engine overhaul for my daughter's car, I kept getting a service engine light code that prevented me from getting her car registered. After spending hours on the problem and still not corrected, other priorities took precedent and I wanted to find a place I could engage to have them focus on the problem while I tended to more pressing issues. I found Extreme Auto and gave them a call. I was immediately impressed with their willingness to help and their knowledge about the situation. Extreme Auto invested the time it took to correctly diagnose the problem without throwing new parts at it in hope of solving the problem like most dealerships would. They followed through and methodically chased down the problem until they had an answer. I was very happy with the service, the expertise, the dedication and the cost. They went way above and beyond on this one, and for that I am grateful. Nice work Extreme Auto!!!

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They have worked on my car multiple times in the last 4 plus years, and I always get excellent service and good honest work. Nobody else works on my car, period!

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Very honest, which is hard to find in an auto repair shop. They have worked on multiple vehicles of ours and other family members, and we have all been very satisfied. I even took my car in once for a check engine light, and they did a full diagnostic for free. They really take care of you once you're a customer. Not to mention, Cindy at the front desk, is an absolute sweetheart.

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Because of Extreme Auto, my car has over 230,000 miles and runs great. I get cost effective problem solvers with repair service I can depend on.

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  • Call Us For Service: 801-444-3787